Resupply Coordinator

  • Category: Resupply Coordinator
  • Location: Columbia, SC
  • Status: open
  • Posted: 7/12/2016

Job Description:
Benefits Offered
Vision, Medical, Life, Dental, 401K
Employment Type
The Resupply Coordinator is the primary contact for the company with all existing patient accounts with ventilators, tracheostomy, suction therapy and/or enteral nutrition. Manages patient due dates and coordinates deliveries of supplies needed on a monthly basis. The coordinator Is knowledgeable in insurance allowable products and how supplies function when used. In addition, is the primary liaison with physicians, home health nurses or care takers, and other health care professionals for taking and processing verbal and written orders.
The Resupply Coordinator:
Organizes patient load by monthly due-date.
Works closely with Respiratory Therapist to manage patient care by supplies.
Initiates contact with patient and/or care taker to gather monthly supply needs.
Loads orders accurately and efficiently into QS1 software for processing and prepare for billing.
Coordinates delivery of all supplies requested to maximize profitability based on COGS and overall patient account profitability, often following up with business partners and/or co-workers to maximize benefit.
Completes transactions when delivered as required by insurance policies, including any prior authorizations required.
Uploads, scans and saves all paperwork to ensure patient chart accuracy and completion; records all communication between Company and patient.
Responds to customer inquires related to company products
Ensures that all patients’ insurance eligibility is correct and active.
Receives verbal and written orders from physicians, discharge planners, and other health care professionals, as needed.
On a daily basis reviews and resolves any pended transactions to ensure this report is accurate.